CUSTOMER CARE
Do you want information, make a return or just report an issue?
Use the following form. We will be happy to help!
FAQ
How can I return an item?
Contact us using the form above and make a return request within 14 working days from the delivery of the product.
You will be contacted by an operator who will guide you through the procedure.
How can I get a refund?
Once the return has been made, an operator will verify the returned product.
If the product respects the right return conditions, an operator will guide you through the refund procedure.
What is your return policy?
The return will be possible only if the request is made no later than 14 working days from the time of delivery of the product.
The return is always free.
What are the conditions to have a refund?
The refund will be made only if the returned goods are intact, unused and with the original label and tag.